Low-code process tools



New generation digitization

The new generation of digitization is here - the Low-code process tool from Alfa eCare! With the Low-code process tool, automated processes and smarter solutions take place, which results in your business and existing systems working more efficiently. 

Many disparate systems pose a potential problem due to the confusion that can arise about what information is where, inefficiency and taking longer than necessary to manage the various processes and flows.

With the help of our "low-code solution", we can quickly and easily create the processes and web applications you need, based on your wishes and requirements.

Get started with low-code

The solution that makes you

The process tool has in its library several smart "lego pieces" that represent different steps in a process. By kcombine the lego pieces in the best way, based on your needs and wishes, a coherent process flow is created.

Customer case: Case management

We build case management systems that suit municipalities, organizations and companies using "lego pieces" that suit your business. Examples of "lego pieces" can be My Pages, citizens' suggestions, error reports, etc.

Customer case: Deviation management

We build the municipality's deviation management based on requirements and needs. Examples of "lego pieces" that are used are the process step Investigation, Web forms, Notifications, Reports, etc.

Customer case: Citizen proposal

The Citizen Proposals e-service offers an easily accessible and functional place to submit and vote on the municipality's citizens' development proposals.

With the help of a customizable form with a clear proposal description, the citizen sends in his proposal to an administrator. With the push of a button, the administrator publishes the proposal and opens it up for voting

Customer case: Error report

Submitting and then handling error reports becomes easy with the Low-code process tool. With the right "legos", you collect information, communicate with informants, send cases to the right person and extract statistics.

Customer case: Reset Password

Do you have an Active Directory for central user management? Then it is common for a large load on the IT system to be caused by users forgetting their passwords. With our solution, they can reset their password themselves and don't have to call IT support.

The restoration takes place smoothly via a form where the user can access their account information using e-identification.

Customer case: Mobile work order

Göteborg Energi uses the work processes MOA and MAS for handling mobile work orders. Replacement of meters and management of annual maintenance. The underlying systems for MOA and MAS are SAP and Generis


Low-code is a method for program development that enables quick and easy creation of applications without deeper coding knowledge. It involves the use of graphical interfaces and predefined components to build a well-adapted and flexible digital environment.

The primary argument for using a low-code tool over building yourself is that it is cost-saving. You avoid costs for start-up, management, maintenance, support, etc. You also don't have to worry about paying for the expertise required to keep the system up-to-date with the latest requirements and functions. Everything is already built into the low-code tool and is maintained by us at Alfa eCare.

Process builder

Unique requirements from the business usually cannot be met by systems that follow standard processes, which leads to the system controlling the business. This in turn leads to the business creating manual processes or requirements being broken down and several small systems being bought in, which often results in quality problems and high costs.

By using a low-code tool where the business can control the processes, you can fix all these problems and the business can control the system instead of the other way around. 

Increase quality, streamline processes and save costs without changing systems

Create automated processes for all parts of the business

Create attractive interfaces
ex. My pages, with built-in process management.

Increase quality, streamline processes and save costs without changing systems

With Alfa eCare's Low Code Process Platform, you get a completely different impact on your system, regardless of whether you have a system that you are forced to create manual processes around, or if you have several smaller systems to cover your needs. The Low Code process platform connects your systems and processes and thus increases the quality of the business.

Create automated processes for all parts of the business

In addition to the fact that you can create your own processes that suit your business, the processes can be automated. This results in the work being done faster and safer and you can feel secure that everything has gone right. It also contributes to increased service and faster handling of, for example, cases or tasks.

Create attractive interfaces e.g. My pages, with built-in process management.

With the Low Code process platform, we can build attractive and user-friendly interfaces. For example, to the municipality's website, businesses that have My pages, etc. The interface is connected to the process platform, which means that you can have processes from the interaction with the customer, the citizen or the visitor on the site directly into your business.


Module library

The low-code process tool can be used within many different types of organizations. Below are examples of popular solutions for municipalities and companies that cover the needs of the business.


Module package adapted to the municipalities' needs.
The Low Code Process Platform is extremely flexible and can be built up, like Lego pieces, based on your particular business.

Alfa eCare Welfare holiday matching


Module package adapted to company needs.
The Low Code Process Platform is extremely flexible and can be built up, like Lego pieces, based on your particular business.


Own configuration

In addition to our recommended module packages, you can, in consultation with us, choose the "legos" that your business needs.

Contact us to see what opportunities are available for one

malmo logo


In the city of Malmö, the municipality's deviation management is built with
Alfa eCare's process platform that supports and contributes to increased quality.

Contact if you want to know more about the automation used.


Examples from real life

Here we will briefly describe the various ready-made solutions that we have developed with the process tool.

Municipality - Adapted processes and interfaces

We build the municipality's website with built-in processes to handle all matters that come from, for example, suppliers, citizens and employees. All portals can have different customized user interfaces. Imagine an error reporting service, where the citizen reports an error in the citizen portal. The interface that the citizen sees must be attractive and use the municipality's graphic profile. An official at the municipality sees and handles the matter in an employee interface. This interface is adapted for case management. The clerk assigns the case to a provider who sees and provides feedback in a provider interface tailored to their needs.

Private company - Streamlined processes and tools for case management

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"My pages" - Built and adapted with Alfa eCare's Low-Code

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Customer example

Below you can see a number of examples of what we, together with our customers, can achieve with Alfa eCare's process tools and Low-Code platform. Read more and download the brochure about our solutions here.



"At OUH, Alfa eCare's digital robots work around the clock in a number of different workflows to streamline and increase the quality of operations."

Contact if you want to know more about the automation used.



"In Region Syd in Denmark, 22 operations are carried out every year and digital robots ensure that the journal entries for each operation are carried out simply and correctly."

Contact if you want to know more about the automation used.


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News & Knowledge

We invite you to explore our News & Knowledge page, which offers a curated collection of articles and resources that we believe would be valuable and interesting for you.



For any inquiries about our services and products, or if you need to contact someone at Alfa eCare, please visit our Contact page for the relevant contact details. We are here to assist you.