Individual & family

Alfa eCare Welfare is the IT system for you who work in individual and family care and are active in the municipal or private sector. Alfa eCare Welfare supports the entire chain, from the exercise of authority to the execution of interventions.

Alfa eCare Welfare can be tailored to your specific business. You have the flexibility to either choose from our recommended packages or create your own package by combining different modules. See our selection of ready-made packages below or contact us for more information about what we can offer you and your business.

Are you looking for a comprehensive business system for
social services' municipal individual and family care?

Contact us and we will tell you more about
Alfa eCare Welfare as an ecosystem.

alfa ecare welfare - IT SYSTEM FOR ORGANIZATIONAL PROCESSES

For the social service's exercise of authority

In all areas there is support for investigation and digital assignment to executors as well as feedback from executors for follow-up with authorities.

Financial aid

Contains support for e-application, automatic calculation, chargeback, mediation, etc

Children & young people

With functionality for reporting concerns via e-service, young offenders, LVU, investigation of family homes and contact person, BBIC, assignments and matching, etc.

Estate

Support for investigation.

Adults

With support for e-application, SoL, LVM, domestic violence, social psychiatry, apartment booking, fees, etc.

Family law

Contains support for adoption, paternity and parentage, custody/residence/association, e-application, collaboration interview, opinion, etc.

ALFA eCARE WELFARE - IT SYSTEM FOR BUSINESS PROCESSES

For execution activities within individual and family care

Below we present our recommended module packages within IFO. Alfa eCare Welfare is adapted to different business areas and is tailored based on the business' efforts and note types. The system works equally well on computer, tablet and mobile.

For operations working on behalf of the municipality, the assignment is digitally available in Alfa eCare Welfare. Information can be easily sent back to the authority for follow-up.

Housing support

Module package

Adapted for accommodation support

Documentation

Documentation and record keeping in a simple and safe way. As the documentation takes place directly on site, in the mobile phone, deviations are reduced and at the same time participation is increased.

Work with functions such as plans, forms and tasks to get increased quality and control in the day-to-day operations.

Selection of key features:

  • Support for the SoL, LSS and HSL team rooms 
  • Web and mobile app 
  • Implementation and health plans
  • Reports and statistics
  • Support for IBIC, ICF, KVÅ etc
  • Secure messaging feature
  • Traceability and logging
grading

Plan visits and activities in a simple and user-friendly way. The planning module provides a good overview and there is good opportunity for follow-up and reports. By using the app, all information about the visits is available when the employee needs it.

Selection of key features:

  • Mobile app and web interface
  • AI support smart planning
  • Basic loops
  • Route planning
  • Graphic planning
  • Implementation plans
  • Reports and statistics
  • Possibility of thinning
  • Several integration possibilities to schedule systems
  • Secure messaging service
Deviation management

Alfa eCare's Deviation module helps your business maintain and improve high patient safety. Quick and easy reporting of a deviation is followed by a smooth flow for investigation and action management, which enables all staff to work actively towards a safer care environment and the risk of repeated incidents is reduced.

The deviation module contains, among other things:

  • Personal and role-based login
  • Reporting via web form
  • Investigation within the SOL, LSS and HSL team rooms
  • Lex Sarah and Lex Maria investigation
  • Handling of comments and complaints
  • Statistics and reports
  • Clear dashboard that shows key figures and charts

HVB

Module package

Adapted for HVB homes with, among other things, measurement values ​​for drug tests

Documentation

Documentation and record keeping in a simple and safe way. As the documentation takes place directly on site, in the mobile phone, deviations are reduced and at the same time participation is increased.

Work with functions such as plans, forms and tasks to get increased quality and control in the day-to-day operations.

Selection of key features:

  • Support for the SoL, LSS and HSL team rooms 
  • Web and mobile app 
  • Implementation and health plans
  • Reports and statistics
  • Support for IBIC, ICF, KVÅ etc
  • Secure messaging feature
  • Traceability and logging
grading

Plan visits and activities in a simple and user-friendly way. The planning module provides a good overview and there is good opportunity for follow-up and reports. By using the app, all information about the visits is available when the employee needs it.

Selection of key features:

  • Mobile app and web interface
  • AI support smart planning
  • Basic loops
  • Route planning
  • Graphic planning
  • Implementation plans
  • Reports and statistics
  • Possibility of thinning
  • Several integration possibilities to schedule systems
  • Secure messaging service
Deviation management

Alfa eCare's Deviation module helps your business maintain and improve high patient safety. Quick and easy reporting of a deviation is followed by a smooth flow for investigation and action management, which enables all staff to work actively towards a safer care environment and the risk of repeated incidents is reduced.

The deviation module contains, among other things:

  • Personal and role-based login
  • Reporting via web form
  • Investigation within the SOL, LSS and HSL team rooms
  • Lex Sarah and Lex Maria investigation
  • Handling of comments and complaints
  • Statistics and reports
  • Clear dashboard that shows key figures and charts
Risk assessment

Outpatient care

Module package

For use in outpatient care.

Documentation

Documentation and record keeping in a simple and safe way. As the documentation takes place directly on site, in the mobile phone, deviations are reduced and at the same time participation is increased.

Work with functions such as plans, forms and tasks to get increased quality and control in the day-to-day operations.

Selection of key features:

  • Support for the SoL, LSS and HSL team rooms 
  • Web and mobile app 
  • Implementation and health plans
  • Reports and statistics
  • Support for IBIC, ICF, KVÅ etc
  • Secure messaging feature
  • Traceability and logging
Activity planning

Easy activity planning for your organization. Plan upcoming activities and distribute to employees. Follow up activities and draw conclusions and thus develop the business.

Selection of key features:

  • Schedule activities
  • Select participants and staff
  • Follow-up and statistics

Supportive housing

Module package

Adapted for assisted living with functions such as housing and implementation plan

Documentation

Documentation and record keeping in a simple and safe way. As the documentation takes place directly on site, in the mobile phone, deviations are reduced and at the same time participation is increased.

Work with functions such as plans, forms and tasks to get increased quality and control in the day-to-day operations.

Selection of key features:

  • Support for the SoL, LSS and HSL team rooms 
  • Web and mobile app 
  • Implementation and health plans
  • Reports and statistics
  • Support for IBIC, ICF, KVÅ etc
  • Secure messaging feature
  • Traceability and logging
grading

Plan visits and activities in a simple and user-friendly way. The planning module provides a good overview and there is good opportunity for follow-up and reports. By using the app, all information about the visits is available when the employee needs it.

Selection of key features:

  • Mobile app and web interface
  • AI support smart planning
  • Basic loops
  • Route planning
  • Graphic planning
  • Implementation plans
  • Reports and statistics
  • Possibility of thinning
  • Several integration possibilities to schedule systems
  • Secure messaging service
Deviation management

Alfa eCare's Deviation module helps your business maintain and improve high patient safety. Quick and easy reporting of a deviation is followed by a smooth flow for investigation and action management, which enables all staff to work actively towards a safer care environment and the risk of repeated incidents is reduced.

The deviation module contains, among other things:

  • Personal and role-based login
  • Reporting via web form
  • Investigation within the SOL, LSS and HSL team rooms
  • Lex Sarah and Lex Maria investigation
  • Handling of comments and complaints
  • Statistics and reports
  • Clear dashboard that shows key figures and charts

Short-term accommodation

Module package

Adapted for short-term accommodation with functions such as accommodation and implementation plan.

Documentation

Documentation and record keeping in a simple and safe way. As the documentation takes place directly on site, in the mobile phone, deviations are reduced and at the same time participation is increased.

Work with functions such as plans, forms and tasks to get increased quality and control in the day-to-day operations.

Selection of key features:

  • Support for the SoL, LSS and HSL team rooms 
  • Web and mobile app 
  • Implementation and health plans
  • Reports and statistics
  • Support for IBIC, ICF, KVÅ etc
  • Secure messaging feature
  • Traceability and logging
grading

Plan visits and activities in a simple and user-friendly way. The planning module provides a good overview and there is good opportunity for follow-up and reports. By using the app, all information about the visits is available when the employee needs it.

Selection of key features:

  • Mobile app and web interface
  • AI support smart planning
  • Basic loops
  • Route planning
  • Graphic planning
  • Implementation plans
  • Reports and statistics
  • Possibility of thinning
  • Several integration possibilities to schedule systems
  • Secure messaging service
Deviation management

Alfa eCare's Deviation module helps your business maintain and improve high patient safety. Quick and easy reporting of a deviation is followed by a smooth flow for investigation and action management, which enables all staff to work actively towards a safer care environment and the risk of repeated incidents is reduced.

The deviation module contains, among other things:

  • Personal and role-based login
  • Reporting via web form
  • Investigation within the SOL, LSS and HSL team rooms
  • Lex Sarah and Lex Maria investigation
  • Handling of comments and complaints
  • Statistics and reports
  • Clear dashboard that shows key figures and charts
Risk assessment

Configure

In addition to our recommended module packages, you can, in consultation with us, choose the modules that your business needs.

Contact us to see what opportunities are available for one enterprise solution.

Automation & process platform

Our automation and process platform is a key to increased efficiency and productivity. You can automate repetitive tasks, streamline workflows and optimize your business processes.

The platform gives you powerful tools to automate manual tasks, build process steps, integrate systems and data, and monitor and manage data in real time.

Alexandra Gäddnäs project manager Lund municipality

OUR CUSTOMERS' DIGITALIZATION

"Alfa eCare Welfare (formerly called Epsilon) provides a better, daily work environment and is also an important step in quality assurance of the support that is the core of social psychiatry's mission"

Alexandra Gäddnäs, project manager Lund municipality

Read more

News

The latest news from Alfa eCare

VALUE CREATING COLLABORATION

Welfare technology from our partners

In collaboration with other knowledgeable providers in the welfare sector, we provide a number of welfare solutions. Our cooperation program means that you, as a customer, can feel secure that the products and services provided via Alfa eCare are of high quality and value creation.

WE GROW WITH OUR CUSTOMERS

We support you with experience and competence

0 +

Number of customers

0 +

Number of users

0

Years in the Industry

0 +

Our team

LEARN MORE

News & Knowledge

We invite you to explore our News & Knowledge page, which offers a curated collection of articles and resources that we believe would be valuable and interesting for you.

HERE FOR YOU

Contact

For any inquiries about our services and products, or if you need to contact someone at Alfa eCare, please visit our Contact page for the relevant contact details. We are here to assist you.